Description

Role Summary

As an FSTD Technical Support Senior Engineer, you will be the front-line support for Flight Simulation Training Devices (FSTDs), ensuring their uptime, reliability, compliance, and maintenance. The role involves hands-on troubleshooting, coordination with global teams, customer satisfaction assurance, and contributions to safety and continuous improvement.

Key Accountabilities

• Coordinate technical tasks within the shift team and ensure effective handovers.
• Provide support during audits and surveillance.
• Deliver technical troubleshooting and proactive maintenance irrespective of shift roster.
• Support and report on training sessions for instructors and trainees.
• Ensure operational continuity in the absence of team leads.
• Collaborate with Toulouse support team, OEMs, and Quality functions.

Main Activities

Training Devices Maintenance & Operations

• Execute and coordinate daily simulator operations (version changes, pre-flights, instructor requests).
• Perform and supervise preventive, curative, and corrective maintenance.
• Install software updates and analyze qualification test data.
• Repair and troubleshoot internal hardware using lab equipment.

Troubleshooting & Discrepancy Handling

• Respond to on-the-spot technical issues.
• Monitor and resolve hardware failure discrepancy reports (DRs).
• Ensure root cause analysis and resolution for simulator issues.

Device Supervision & Compliance

• Oversee spare part availability and inventory.
• Support and contribute to compliance monitoring systems.
• Prepare devices for recurrent qualifications and regulatory approval.

Improvements & Updates

• Manage reliability and obsolescence improvement projects.
• Handle Aircraft Database updates and specific operational demands.

Safety Responsibility

• Analyze and report on in-service events related to safety and environment.
• Contribute to safety initiatives under Safety Management Systems (SMS).

Output Expectations

• Deliver high-reliability training devices on schedule with minimal downtime.
• Maintain effective communication and reporting across teams and management.
• Maintain high customer satisfaction and simulator readiness scores.

Job Requirements

• Degree in Electronic / Aeronautical Engineering or AME certification.
• 8–9 years of continuous hands-on experience with FSTD operations.
• Strong knowledge of FSTD authority certifications and compliance audits.
• Skilled in hardware repair, installation, and major simulator part changes.
• Experience with TRU FFS simulators or other OEMs (preferred).
• Excellent IT proficiency and a commitment to staying updated with technology.
• Strong stakeholder management and customer-centric communication.
• Willingness and ability to work on a 24/7 shift roster.

Airbus Employment Policy

• Airbus does not charge fees, request bank details, or use free email domains for recruitment.
• Verify job offers via the official Airbus career portal or contact emsom@airbus.com to report impersonation.
• Airbus is an equal opportunity employer and values diversity in its workforce.

About Airbus

Airbus is a global aerospace leader with over 50 years of innovation and local presence in India. The company promotes flexible work, diversity, and sustainability while driving cutting-edge technology in aviation and simulation.